Shipping & Returns
You can trust that your order will be quickly processed and safely delivered.
We can ship products anywhere in the United States or Internationally. Items in stock will typically ship out in 1-2 business days. Be sure to account for this when selecting your shipping method. Domestic orders are typically shipped Ground UPS. Our production facility and warehouse are located in Rochester, New Hampshire, 03839 USA.
Shipping charges are determined by the weight and size of your order, destination and shipping method selected.
Our goal is to ensure satisfaction with your order.
Eligible items must be returned within 30 days from date of shipment. No returns will be accepted without a prior Return Material Authorization number. Standard, stocked items can be returned for a 20% restocking fee. Items must be unopened in the original packaging and in an unused condition. Custom equipment, non-stocked equipment and special orders cannot be returned. Equipment with active electronics cannot be returned. Please use www.2KRSystems.com to contact us for a return authorization and return instructions.
Items must be returned at buyer’s expense, shipped FOB destination. Upon receipt of the items in Barrington, NH an inspection will be performed to verify their “original-condition” status. Passive electrical devices will be tested for “original-condition” operability. If inspections and testing yield no anomalies, a credit memo will be issued.
We reserve the right to bid or accept customer's orders on a non-returnable basis for all products.
Terms & Conditions
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of 2KR Systems, LLC, Copyright © 2017, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: Visa and MasterCard. There will be a 3.75% surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon receipt of your order.LinksThis site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Privacy on Other Websites
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price